Make sure “Remember password” is selected. In Outlook software, paste the App Password to the Gmail account password prompt. Go to your Google Account | Security | App Passwords | Select App choose “Mail” | Select Device choose “Windows computer” and finally Generate. The App Password is different to your usual Google account password and only works on the app and device you nominate. This is a special password, generated by Google, to bypass the usual two-factor requirement. Once Two factor authentication is setup for your Google account, get an ‘App Password’. Make sure you have a valid recovery email and phone number. Go to and setup Two step verification, if you haven’t already. These instructions work with Outlook 2013 (which is still supported by Microsoft until April 2023) and older, now unsupported, Outlook 2010 and Outlook 2007.Įnsure Outlook (Office) is up to date with the latest version and fixes, usually via File | Office Account | Update options. This isn’t just a Microsoft problem, older versions of Apple Mail, iOS Mail and other email clients have the same login issue. However, Google has provided a workaround called “App Password”. Outlook will take you through the steps including a one-off extra verification code.īut Outlook 2013 and earlier aren’t directly compatible with the new login security system. Outlook 2016 and later can login to Gmail accounts with two-step verification and OAuth. Google improved the login security by implementing “OAuth” which requires two-factor authentication. Save some money and keep Outlook 2013 working with Gmail. That’s wrong, as the support people should know from Microsoft’s own public help pages ( go here and scroll down to “Outlook won’t accept my password”) We’ve heard reports of Microsoft Support trying to generate sales instead of helping, by saying that Outlook 2013 can’t login to Gmail and customers need to buy a new copy of Office. There’s a lot of misinformation about changes in Gmail’s login requirements and Outlook 2013 (and older). We’ll explain what’s happened, why and how login is still available for older Microsoft Outlook’s. It IS possible for Outlook 2013 (and earlier Outlook 2010 and Outlook 2007) to connect with Google Gmail accounts, despite what you may have heard.
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